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How do I set up and use the Belle Patient Portal?

Set up your Belle Patient Portal account, navigate the dashboard, message your doctor, manage subscriptions, and view order history.

The Belle Patient Portal is where you manage your treatment, place orders, track shipments, and message your care team. You create your account as part of placing your first order - no separate signup needed. All new and future orders go through the portal at portal.joinbelle.com.

STEP-BY-STEP: SET UP YOUR ACCOUNT

  1. Visit apply.joinbelle.com when you're ready to place your first (or next) order

  2. Complete the required medical questionnaire; your account is created during this process

  3. Select your medication and dosage, then complete your order

  4. Access your portal anytime at portal.joinbelle.com

What you can do in the portal: Track orders, manage your treatment plan, view your dosing instructions, message your doctor or support team, update your account info, and place refill orders.

Orders placed before November 14: These were created in the old portal and won't appear in the new system. Your medical team can also see all prior orders in your chart. If you reach out to us, we can send you any details you may need.

Trouble logging in? If you're not receiving a password reset email, check your spam folder and confirm you're using the email address associated with your account.

If you can't get into your portal or need a hand, you can reach us a few ways:

  • Reply right here in the chat, or use the Messenger widget on any Belle page.

  • Call us at 888-541-6003, or text us at 877-359-1724.

  • For medical questions, use the Doctor option in your Patient Portal to message your provider.

Hours: Monday-Friday 9AM-5PM MST; Saturday-Sunday 9AM-12PM MST. Most replies within 24 hours during business hours.


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