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Commission Summary Report

Written by Marie London

We're excited to bring you an expanded reporting experience. If you don't see the reporting features described below, don't worry—this updated reporting experience will become available to your account over time.

Overview

The Commission Summary report helps you get a summary of what each staff member earned in commissions and tips within a given period. It rolls up commissionable sales across services, products, packages, and memberships alongside gratuity, giving you one total per staff member per location.

Use this report to support payroll processing, compare earnings and performance across your team, and confirm that variable compensation is tracking the way you expect. It's especially useful for surfacing coaching opportunities and flagging unusual earning patterns, since you can filter by location or date range to line results up with your exact pay period.

Note: This report covers commission and tips only — it doesn't include hourly wages, salary, or other compensation, so it can't be used alone to calculate total payroll cost. It's also a summarized view; for transaction-level detail or to investigate a specific total, use the Commission Line Items report. See the Report Caveats section below for how tier thresholds and staff amendments can affect totals.

What this report is best used for

Understand when and why to use this report through common use cases, descriptions, and example questions it can help answer in your day-to-day operations.

Use cases

Description

Example questions this report helps answer

Staff commission monitoring

Track total commissions earned by each staff member across services, products, packages, and memberships.

Which staff members are earning the most in commissions? How do commissions compare across the team?

Tip tracking and visibility

Monitor gratuity earnings alongside commissions to understand total variable earnings by staff.

How much are staff earning in tips? Which staff receive the highest gratuities?

Payroll and payout support

Provide a summarized view of commissions and tips to support payroll review and payout calculations.

What variable earnings need to be paid out this period? Are commission amounts aligned with expectations?

Staff performance comparison

Compare earnings across staff members to identify top performers and coaching opportunities.

Who are the top-performing staff based on commissions and tips? Who may need performance support?

Location-level earnings analysis

Understand how commissions and tips vary across business locations.

Which locations generate the highest staff variable earnings? How does performance vary by location?

Operational support investigations

Support finance and operations teams when reviewing staff earning questions or discrepancies.

Why does a staff member’s payout look higher or lower than expected? Are there unusual commission patterns?

Prerequisites

Before using this report, make sure the following are in place. These directly impact whether you can access the report and how accurate the data will be.

  1. Permissions: You must have the appropriate Data & Reporting permissions enabled to see this report: Staff Operations > Commissions - Self or Everyone

    • If you don’t see the report, check your permissions first - see Reporting Permissions for more information.

  2. Location and Access Scope: What you see in the report depends on your access:

    • You’ll only see data for assigned locations

    • Row-level access may further limit visible data

    • If it looks like data is missing, verify your location assignments and access settings.

  3. Required Setup: For the report to show meaningful data, staff must have commission rates configured in their compensation settings, and commissionable sales orders must be closed.

Default report configuration

See how the report is structured when first opened. Learn what each field represents, how the data is organized, and which fields can be used to filter results.

Group by (default)

The default fields the report is grouped by when you first open it.

Field name

Definition

Example

Filter?

Location Name

Name of the business location associated with the staff member.

Joshua Tree

Yes

Staff Name

Full name of the staff member.

Chelsea Test

Yes

Columns (default)

The default columns displayed when you first open the report.

Field name

Definition

Example

Filter?

Service Commission

The total commission amount earned by the staff member from services during the selected date range, in dollars.

$176.00

No

Product Commission

The total commission amount earned by the staff member from product sales during the selected date range, in dollars.

$55.00

No

Package Commission

The total commission amount earned by the staff member from package sales during the selected date range, in dollars.

$80.00

No

Membership Commission

The total commission amount earned by the staff member from membership sales during the selected date range, in dollars.

$75.00

No

Total Commissions

The total commissions attributed to the staff member during the selected date range, in dollars.

$235.50

No

Tips

The total gratuity amount attributed to the staff member during the selected date range, in dollars.

$115.00

No

Total Tips and Commissions

The combined total of all commissions and tips earned by the staff member during the selected date range, in dollars. This metric excludes salary, hourly wages, and other non-commission compensation.

$430.00

No

Customizable fields

All fields you can add, remove, or use to customize the report to fit your needs. Some fields are required and cannot be removed from the report.

Field name

Definition

Example

Filter?

Location Name

Name of the business location associated with the staff member.

Joshua Tree

Yes

Staff Name

Full name of the staff member.

Chelsea Test

Yes

Service Commission

The total commission amount earned by the staff member from services during the selected date range, in dollars.

$176.00

No

Product Commission

The total commission amount earned by the staff member from product sales during the selected date range, in dollars.

$55.00

No

Package Commission

The total commission amount earned by the staff member from package sales during the selected date range, in dollars.

$80.00

No

Membership Commission

The total commission amount earned by the staff member from membership sales during the selected date range, in dollars.

$75.00

No

Total Commissions

The total commissions attributed to the staff member during the selected date range, in dollars.

$235.50

No

Tips

The total gratuity amount attributed to the staff member during the selected date range, in dollars.

$115.00

No

Total Tips and Commissions

The combined total of all commissions and tips earned by the staff member during the selected date range, in dollars. This metric excludes salary, hourly wages, and other non-commission compensation.

$430.00

No

Location Id

Unique identifier for the business location associated with the staff member.

1ddf3ea3-56f7-44ea-acf5-f7d93bedae78

No

Location External Id

Unique identifier for the business location from an external system, if applicable.

JT

No

Location Group

The location group the business location is associated with, if applicable. Used for grouping and rollups.

West Coast

Yes

Staff External ID

Unique identifier for the staff member from an external system, if provided by the business.

1235

No

Staff Alternate ID

Alternate identifier for the staff member, if provided by the business.

2000

No

Staff Role Name

The role assigned to the staff member at the time of scheduling (e.g., Stylist, Front Desk, Therapist).

General Staff

Yes

Staff ID

Unique identifier of the staff member associated with the scheduled activity.

302cb18c-c6f5-488b-aafa-b596851e7318

No

Staff First Name

First name of the staff member.

Chelsea

No

Staff Last Name

Last name of the staff member.

Test

No

Staff Nickname

Informal or preferred name used by the staff member in the system, if available.

Chelsea

No

Staff Mobile Number

Mobile phone number associated with the staff member’s profile.

2288066383

No

Staff Email

Email address associated with the staff member’s profile.

No

Location Tags

Tags associated with the business location, if available. Used for filtering and segmentation.

Strip mall, high-traffic, seasonal

No

Order Date

The calendar date on which the order associated with the commission and tip activity was created. Used for filtering and time-based analysis

2026-03-29

Yes

Report Caveats

There are a few important caveats and limitations to be aware of when using this report. Use these details to better understand how the data behaves and how to interpret it correctly.

Caveats

Details and Impact

This report covers commission and tips only — it does not include hourly wages, salary, or other compensation

Commission Summary reflects variable earnings from commissionable sales and gratuity only. Hourly wages, salary, bonuses, and other non-commission compensation are not included. Boulevard does not store pay rates and cannot calculate total payroll cost from this report alone. To calculate full compensation, export commission and tip totals and combine with wage data from your external payroll system.

Commission tier thresholds are evaluated within the selected date range — changing the date range changes the tier

When tier-based commission rates are configured, tiers are calculated based on cumulative commissionable sales within the date range applied to this report. Changing the date range changes which tier a staff member falls into. To accurately reflect payroll commission, the Order Date filter must match exactly the pay period used for payroll processing. Viewing a shorter period than your actual pay period may show a lower tier and understate the correct commission rate.

Staff amendments may cause commission amounts to appear duplicated for the affected date

When a service is reassigned from one staff member to another after checkout, the system creates amendment line items to move the commission. If these amendments fall within the same reporting period as the original transaction, the commission may appear to double-count for specific dates. If a staff member's commission looks unexpectedly high for a specific day, check the Commission Line Items report for that date to identify any Amendment (Increase) or Amendment (Decrease) lines.

Viewing this report requires both commission report access and location report access

Staff or operators need both commission report permission and location-level report access enabled to view this report. Enabling commission report permission alone is not sufficient. If a staff member reports they cannot view the commission report despite having commission permissions turned on, verify that location-level report access is also enabled for their permission group.

This report shows a summarized view — use Commission Line Items for transaction-level detail

Commission Summary aggregates all commissionable activity into totals per staff member per location for the selected period. Individual line items, order numbers, client names, and per-item rates are not visible here. To investigate a specific transaction or verify how a commission total was calculated, use the Commission Line Items report with the same date range and staff filter.

Use Case Example Configurations

Learn how to set up the report for specific scenarios with practical examples. Follow along to create views that answer common questions and support your workflows.

Use case

Description

How to configure the report

Staff commission monitoring

Track total commissions earned by each staff member across services, products, packages, and memberships.

  • Filters: set Order Date to the pay period; filter by Location Name to scope to a specific location; filter by Location Tags as required.

Tip tracking and visibility

Monitor gratuity earnings alongside commissions to understand total variable earnings by staff.

  • Filters: set Order Date to the period you want to review; filter by Location Name as required; sort by Tips descending to surface highest tip earners first.

Payroll and payout support

Provide a summarized view of commissions and tips to support payroll review and payout calculations.

  • Columns: add Staff External ID or Staff Alternate ID for payroll system matching.

  • Filters: set Order Date to match your exact payroll period; filter by Location Name to scope to a specific location; note that this report covers commission and tips only — hourly wages and salary are not included.

Staff performance comparison

Compare earnings across staff members to identify top performers and coaching opportunities.

  • Columns: add Staff External ID or Staff Alternate ID for payroll system matching.

  • Filters: set Order Date to match your exact payroll period; filter by Location Name to scope to a specific location; note that this report covers commission and tips only — hourly wages and salary are not included.

Location-level earnings analysis

Understand how commissions and tips vary across business locations.

  • Filters: set Order Date to the pay period; filter by Location Name to scope to a specific location; filter by Location Tags as required.

Operational support investigations

Support finance and operations teams when reviewing staff earning questions or discrepancies.

  • Columns: add Staff Role Name, Staff External ID.

  • Filters: set Order Date to the period in question; filter by Location Name; filter by Staff Name to isolate a specific staff member. For line-item detail, cross-reference with the Commission Line Items report using the same date range.

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