Skip to main content

My financial institution is not listed on Plaid

Steps to take if you can't find your bank through the app.

Jessika Raisor avatar
Written by Jessika Raisor
Updated over 4 months ago

If your financial institution isn't listed on Plaid, we can't guarantee immediate action but your feedback is important in letting Plaid know what you need!

To report a missing institution:

  1. Tap on "Profile"

  2. Tap on "Linked Accounts"

  3. Tap into the message at the bottom that says "Can't find your institution here? Let us know"

  4. Fill out the form

Screenshot. Link another institution green button. Can't find your institution here? Let us know. Your data is securely transmitted using SSL encryption and 256-bit encryption.

We'll relay this information to Plaid, letting them know that it's missing.

Can I track accounts manually?

Currently, we don't have the functionality to manually add an account. However, we're always looking to enhance Debbie, and adding this feature is on our product roadmap.

Did this answer your question?