Understanding Partner Bank Denials
Debbie collaborates with multiple banking partners, but final approval decisions are made solely by the banks. Denials typically occur when the bank's eligibility criteria are not met. Common reasons may include:
Identity mismatches: Errors in verifying your identity or records.
Negative banking history: Information on your ChexSystems report (e.g., overdrafts or unpaid balances) might affect your application.
Unresolved issues: Previous account closures or unresolved banking problems.
Debbie itself does not influence these decisions.
Steps to Address Denial Issues
If your application was denied, you can take several actions to increase your chances of approval in the future:
Review Common Denial Reasons - Ensure your application information is accurate and up-to-date. - Double-check you meet the partner’s eligibility criteria, such as age, residency, and credit requirements.
Request and Review Your ChexSystems Consumer Report - Obtain your ChexSystems report to identify any errors or negative items.
Dispute inaccuracies and resolve any outstanding issues before reapplying. This is a common request from banking institutions during the application process.
Retry with an Alternative Banking Partner - Debbie works with multiple banking partners. If denied by one partner contact support using the chat button in the bottom right. We may have another match for you to try!
Alternative Options if Denials Persist
If you are denied for all available banking options:
Use Debbie for Budgeting & Coaching: Even if you’re not approved for a partner account, you can still utilize Debbie for its budgeting and financial coaching features. However, rewards redemption currently requires a partnered bank account.
Join our notification list, we are always adding new partners to our community. Let us know you are still interested in being matched and we'll make sure you hear about new banks you qualify for!
FAQs
Can I reapply with a partner bank?
Yes, but be sure to address any potential issues first (e.g., identity mismatches, ChexSystems disputes).
Why can’t Debbie influence the bank’s decision?
Debbie collaborates with banking institutions but doesn’t participate in their decision-making. By following the steps outlined above, you can work toward resolving denial issues or finding alternative ways to enjoy the benefits Debbie offers.