Dosage adjustments often result from changes in concentration, provider assessments, or treatment updates. If you have questions about your dose, you can check your Document Center for the prescription information or reach out to support for more help.
Legitimate dosage changes may be directed due to reasons such as Body Mass Index (BMI) adjustments, missed treatments, or side effect management, ensuring that the medication aligns with clinical best practices and safety protocols.
Understanding and Addressing Medication Dosage Changes
If you believe there is an issue with your medication dosage or quantity, the following steps may help resolve your concern effectively:
Check your prescription: Cross-reference the details on the medication label with your provider's instructions to ensure alignment.
Inspect the vial and label: Verify that the amount, concentration, and units match your prescription.
Review your records: Check for clear discrepancies between your prescription documents and the medication received.
Identify concentration and dosage equivalencies: Prescriptions often specify the dosage in mg, but syringes or vials may use units or milliliters. For example, a high-concentration medication may require fewer units to achieve the correct dosage.
Use the unit amount in your instructions: You don't need to convert mg to units yourself. Your dosing instructions in the Document Center list the exact number of units to draw for your prescribed dose and your vial's concentration. If what you've been drawing doesn't match those instructions, contact your care team before taking your medication.
Understand changes in concentration: If your medication's concentration changes, the number of units you draw can change while your dose in mg stays the same. Your updated instructions in the Document Center list the new unit amount.
Pre-fill your syringes to verify quantity: If you suspect your medication supply is insufficient, pre-fill all syringes to confirm whether the remaining supply matches your prescribed dosages.
2. Provide Documentation and Evidence
If you confirm that there is a discrepancy or are unsure, gather documentation to provide evidence for further investigation.
Take clear photos of: - The medication label- The vial
Note down any observed issues (e.g., incorrect volume, dosage units, or medication concentration).
Reply to your care team's support messages in your patient portal to share your findings. This will help expedite a solution.
3. Seek Guidance from a Provider
If the issue requires further clarification or a change in medication dosage, we may ask you to schedule a consultation with a healthcare provider:
Log in to your patient portal.
Navigate to the 'Consultations' tab in the sidebar.
Select 'New Consultation' and choose the option for a video consultation.
Complete any preliminary questions to provide context.
Book an appointment at your earliest convenience, or select your preferred provider if applicable.
Frequently Asked Questions
Understanding Prescription Timing and Refill Processes
Adhere to 4-Week Dispensing Intervals: Medications are usually dispensed in 4-week intervals. To ensure you do not run out of medication, keep track of your dosages and monitor refill timings. Tracking information for the next prescribed dose can be found in the ‘Medications’ page of your patient portal or through email notifications.
Requesting A Refill: For compounded GLP-1 weight loss medications, microdosing plans, and Longevity medications (NAD+, Sermorelin, B12), your provider writes a single 12-week prescription, and your next two shipments go out automatically with no request needed. For Wegovy, Zepbound, Mounjaro, Ozempic, and Testosterone Replacement Therapy (TRT), if you are nearing the end of your supply and only have one injection left, you must request a refill. This can be done through your Fridays patient portal:
Log in and navigate to the 'medications' section on the sidebar.
Find the 'Request new medication' button.
Answer questions about your medication and submit the form to notify the provider.
If you are on automatic payment, note that charges may process even if the refill form has not been completed.
How do I confirm dosage concentration in case of differences? - Verify the concentration on the vial and prescription. If unclear, request clarification through the patient portal.
Why does the medication seem less compared to my previous prescription? - Variations due to concentration changes or differing vial sizes are common. Verify the weekly dosage aligns with your prescription before raising a concern.
What if I did not receive enough medication for 4 doses? - In cases where your medication dosage or quantity appears low, submit clear photos and explain how much is missing. To ensure you have all the necessary medication for your treatment, we kindly ask that you pre-fill all four syringes as a test. This will help confirm that your medication supply is complete and that there are no issues.
Why would dosage volume change but the dose remains the same? - When a vial's concentration changes, the same dose takes a different volume (number of units). Always draw the exact unit amount listed in your most recent instructions in the Document Center.
Why might my dosage change based on BMI? - Adjustments are often made when BMI reaches certain thresholds to optimize treatment effectiveness and safety.
Could missed treatments affect my dosage? - Yes, providers often reduce dosages for safe re-initiation after missed doses.
How do vial concentrations impact my prescribed dosage? - The strength on the vial is its concentration, not your dose. Your instructions in the Document Center already account for your vial's concentration and list the exact number of units to draw.
What should I do if I've taken an incorrect dose? - If you've miscalculated or taken an incorrect dose, adjust subsequent doses to your prescribed amount. Always consult with your provider about any dosing changes.
How do I know when my next refill will be available? - How do I know when my next refill will be available? For compounded GLP-1 weight loss, microdosing, and Longevity medications, you'll be notified when it's time to submit your next request, once every 12 weeks. For Wegovy, Zepbound, Mounjaro, Ozempic, and TRT, medications are dispensed in 4-week intervals — once you've taken your 3rd dose, request your next order.
What happens during provider-directed adjustments? - Healthcare providers may modify dosages based on health metrics or treatment goals. For instance, if your BMI approaches a threshold, your dosage might be decreased accordingly.
Following these steps will allow you to resolve most medication dosage concerns effectively. If issues persist, the Fridays team will assist you further in ensuring the accuracy of your treatment and prescriptions.