This guide walks you through everything you need - from brand settings to multi-site location setup.
➕ Add a New Brand
Setting up a new brand on Joli is simple and fast.
Hover over your brand logo on the top left-hand side of the screen
Click + Add Brand
Follow the on-screen instructions step-by-step
📌 Top Tips:
Upload a clear brand logo - this helps creators instantly recognise your brand
Add a short, snappy brand description to make your listing stand out.
⚙️ Brand Settings
To update your brand details or connect integrations:
Click the Settings tab (bottom left of the screen)
Select Brand Settings
From here, you can also:
Connect your social media accounts
Start integrations with Toggle and Access Collins
How do I connect a Toggle Voucher?
💬 Please make sure the Joli team is aware of any integration so we can make sure it's fully connected. For full integration support, contact: support@joliapp.com
👥 Invite Your Team
Admins can collaborate easily by inviting your team to manage campaigns and applications:
Go to the Team tab inside Brand Settings
Enter your colleague’s email address
Click Send Invite – they’ll receive a link to join your account
Only the lead contact should have Admin permissions.
User Requirements: Only representatives from the business can be added. For third-party emails, such as agencies, please contact Joli support.
📝 Edit Your Brand Profile
Keep your public-facing brand info up to date:
Head to the Profile tab under Brand Settings
Update your logo, brand name, and description shown to creators on the Joli app
📍 Add New Locations
Have more than one site? Here’s how to add them:
Click Settings (bottom left) > Click your User Profile > Select Locations
Click + New Location (top right of the screen)
Enter the location address (Google Maps powered)
Fill in all required fields to complete setup.
Brand vs. Location: A brand is a business with its own social media identity. Multiple locations for the same brand should be listed under the same brand account.
✅ Best Practices:
Add a site/ops email contact to receive notifications when:
A creator application is confirmed
A smart-approval booking is made
Review Opening Hours carefully - they’re auto-filled from Google Maps but can be manually adjusted
Use Advanced Options to add ‘Excluded Hours’ - perfect for blocking off times creators shouldn’t book (e.g. Friday nights, brunch hours, etc.)
👉 Head to 📣 Campaign Setup Guide for everything you need to know about setting up and managing campaigns.