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🏢 Brand & Location Setup Guide

Get started by adding new brands and locations to your Joli account in just a few clicks.

Updated over a week ago

This guide walks you through everything you need - from brand settings to multi-site location setup.

➕ Add a New Brand

Setting up a new brand on Joli is simple and fast.

  1. Hover over your brand logo on the top left-hand side of the screen

  2. Click + Add Brand

  3. Follow the on-screen instructions step-by-step

📌 Top Tips:

  • Upload a clear brand logo - this helps creators instantly recognise your brand

  • Add a short, snappy brand description to make your listing stand out.

⚙️ Brand Settings

To update your brand details or connect integrations:

  1. Click the Settings tab (bottom left of the screen)

  2. Select Brand Settings

From here, you can also:

💬 Please make sure the Joli team is aware of any integration so we can make sure it's fully connected. For full integration support, contact: support@joliapp.com

👥 Invite Your Team

Admins can collaborate easily by inviting your team to manage campaigns and applications:

  1. Go to the Team tab inside Brand Settings

  2. Enter your colleague’s email address

  3. Click Send Invite – they’ll receive a link to join your account

Only the lead contact should have Admin permissions.

User Requirements: Only representatives from the business can be added. For third-party emails, such as agencies, please contact Joli support.

📝 Edit Your Brand Profile

Keep your public-facing brand info up to date:

  • Head to the Profile tab under Brand Settings

  • Update your logo, brand name, and description shown to creators on the Joli app

📍 Add New Locations

Have more than one site? Here’s how to add them:

  1. Click Settings (bottom left) > Click your User Profile > Select Locations

  2. Click + New Location (top right of the screen)

  3. Enter the location address (Google Maps powered)

Fill in all required fields to complete setup.

Brand vs. Location: A brand is a business with its own social media identity. Multiple locations for the same brand should be listed under the same brand account.

Best Practices:

  • Add a site/ops email contact to receive notifications when:

    • A creator application is confirmed

    • A smart-approval booking is made

  • Review Opening Hours carefully - they’re auto-filled from Google Maps but can be manually adjusted

  • Use Advanced Options to add ‘Excluded Hours’ - perfect for blocking off times creators shouldn’t book (e.g. Friday nights, brunch hours, etc.)

👉 Head to 📣 Campaign Setup Guide for everything you need to know about setting up and managing campaigns.

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