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Adding Companies & Accounts
Adding Companies & Accounts

How to Add Companies & New Accounts

Shelby Rothenberg avatar
Written by Shelby Rothenberg
Updated over 3 weeks ago

To add new Companies and/or Accounts, follow these steps:

1. Navigate to the Admin Module in Kapoq

  • Go to the Companies tab.

  • Click "Add Company" in the top right to create a new company or select an existing one using the blue eyeglass icon.

2. Understanding Companies and Accounts

  • A Company can contain multiple Accounts.

  • If a company operates in multiple Marketplaces (e.g., US, CA, MX, UK, SP), create a single company and add all related accounts under that company.

3. Defining the Brand Name

  • Once the company is created, assign a Brand Name.

  • If the company and its accounts manage multiple brands, you can add additional brand names as needed.

  • For details on managing multi-brand accounts, see "How to Add and Assign Brands in Kapoq."

4. Adding a New Account

  • A New Account modal will appear.

  • Here, you will:

    • Add the Account Name

    • Select the Marketplace (geo)

    • Generate API links to send to the Account Super Admin, or connect the APIs directly if your Amazon login has the correct permissions.

  • Save the new account.

5. Thereafter, connect the Selling Partner API & Advertising API

  • Click Authenticate Now or Create Auth Link URL.

  • Follow the generated URL to Amazon to authorize and confirm access.

  • Ensure you are logged into the correct Amazon Account with Admin view and edit permissions before authorizing.

Once successfully connected, Kapoq will present the following.

6. Finalizing Authorization in Kapoq

  • Log in to Kapoq and go to Admin Module > Pending Authorization in the top navigation.

  • For the Advertising API, select the correct ad profile and authorize.

  • Now do the same for the SP-API.

7. You're all set!

8. In terms of the Data Backfill Timeline

  • Kapoq will begin syncing and backfilling historical data, which typically completes within:

    • First 24 hours: Advertising, Inventory, and Sales data.

    • Up to 72 hours: Content and Reviews data.

If you have any questions, feel free to contact our support team—we’re happy to help!

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