To add new Companies and/or Accounts, follow these steps:
1. Navigate to the Admin Module in Kapoq
Go to the Companies tab.
Click "Add Company" in the top right to create a new company or select an existing one using the blue eyeglass icon.
2. Understanding Companies and Accounts
A Company can contain multiple Accounts.
If a company operates in multiple Marketplaces (e.g., US, CA, MX, UK, ES), create a single company and add all related accounts under that company.
3. Defining the Brand Name
Once the company is created, assign a Brand Name.
If the company and its accounts manage multiple brands, you can add additional brand names as needed.
For details on managing multi-brand accounts, see "Creating Brands for Multi-Brand Accounts in the Admin Module."
4. Adding a New Account
A New Account modal will appear.
Here, you will:
Add the Account Name
Select the Marketplace (geo)
Generate API links to send to the Account Super Admin, or connect the APIs directly if your Amazon login has the correct permissions.
Save the new account.
Note: Adding a Vendor Central account? See Vendor Central for vendor-specific setup and tuning.
5. Connect the Selling Partner API & Advertising API
Click Authenticate Now or Create Auth Link URL.
Follow the generated URL to Amazon to authorize and confirm access.
Ensure you are logged into the correct Amazon Account with Admin view and edit permissions before authorizing.
To connect Amazon DSP, click Connect Now and follow Adding DSP Seats and Advertisers to Kapoq.
Keeping your connection active: Reauthorizations
Amazon's Selling Partner and Advertising API authorizations expire periodically. Kapoq now surfaces an advance warning and a dedicated admin screen when an authorization is approaching expiration, so you can reconnect before data syncing is interrupted.
6. Finalizing Authorization in Kapoq
Log in to Kapoq and go to Admin Module > Pending Authorizations in the top navigation.
For the Advertising API, select the correct ad profile and authorize.
Now do the same for the SP-API.
7. Data Backfill Timeline
Once authorized, you're all set. Kapoq will begin syncing and backfilling historical data, which typically completes within:
First 24 hours: Advertising, Inventory, and Sales data.
Up to 72 hours: Content and Reviews data.
If you have any questions, feel free to contact our support team. We're happy to help!