To add new Companies and/or Accounts, follow these steps:
1. Navigate to the Admin Module in Kapoq
Go to the Companies tab.
Click "Add Company" in the top right to create a new company or select an existing one using the blue eyeglass icon.
2. Understanding Companies and Accounts
A Company can contain multiple Accounts.
If a company operates in multiple Marketplaces (e.g., US, CA, MX, UK, SP), create a single company and add all related accounts under that company.
3. Defining the Brand Name
Once the company is created, assign a Brand Name.
If the company and its accounts manage multiple brands, you can add additional brand names as needed.
For details on managing multi-brand accounts, see "How to Add and Assign Brands in Kapoq."
4. Adding a New Account
A New Account modal will appear.
Here, you will:
Add the Account Name
Select the Marketplace (geo)
Generate API links to send to the Account Super Admin, or connect the APIs directly if your Amazon login has the correct permissions.
Save the new account.
5. Thereafter, connect the Selling Partner API & Advertising API
Click Authenticate Now or Create Auth Link URL.
Follow the generated URL to Amazon to authorize and confirm access.
Ensure you are logged into the correct Amazon Account with Admin view and edit permissions before authorizing.
Once successfully connected, Kapoq will present the following.
6. Finalizing Authorization in Kapoq
Log in to Kapoq and go to Admin Module > Pending Authorization in the top navigation.
For the Advertising API, select the correct ad profile and authorize.
Now do the same for the SP-API.
7. You're all set!
8. In terms of the Data Backfill Timeline
Kapoq will begin syncing and backfilling historical data, which typically completes within:
First 24 hours: Advertising, Inventory, and Sales data.
Up to 72 hours: Content and Reviews data.
If you have any questions, feel free to contact our support team—we’re happy to help!