Keller stands behind the quality of our products, and we’re here to help if you experience any issues covered under our warranty. Follow these steps to file a claim:
Step 1: Review the Warranty Policy
Before submitting a claim, check our Warranty Coverage to see if your issue qualifies.
Standard warranties cover manufacturing defects but may not include wear and tear or accidental damage.
Step 2: Gather Your Information
To process your claim quickly, have the following details ready:
Order number or proof of purchase.
A description of the issue.
Clear photos or videos showing the defect or problem.
Step 3: Submit Your Claim
Contact our support team via Live Chat (bottom-right chat bubble) or email info@KellerInternational.com with your claim details.
Our team will review your request and provide next steps.
Step 4: Next Steps & Resolution
If your claim is approved, we will arrange for repair, replacement, or other solutions as outlined in our warranty policy.
If additional steps are needed, our team will guide you through the process.
For faster assistance, ensure all required information is included in your initial claim request.