We want to make sure you always know what's happening with your account! We'll primarily use the email address you gave us when you signed up. Here are the main ways we'll reach out:
Email: This is our main way to send you important account updates and notifications.
Phone: We'll only call if something urgent comes up that needs your immediate attention. If our lines are busy, email us your phone number and we'll call you back.
Platform Messages: You'll find general info and updates (like reminders about public holidays) right here within the platform.