The primary reason why an active auto-invest might have failed, is because there isn't enough available cash in the Kernel wallet to process the auto-invest transaction.
Outside of simply not depositing the total auto-invest amount to cover the transaction, there are two other reasons why it might fail:
Not enough time is allowed for deposits to process, or;
The member fee has not been accounted for in the total deposited amount.
Timing your deposit correctly
It takes 1-2 business days for all deposits from nominated bank accounts to show in the Kernel wallet. Therefore, it’s important to allow a little bit of time between when you deposit, and the date of which your Auto-Invest transaction is set to process.
Allowing for the member fee charge
As part of our fees, we charge a monthly member fee of $5 ($60 per year) for any portfolio balances over $25,000. Read about what this includes, and how the member fee works here.
The member fee is processed through the Kernel wallet, in the same way any active auto-invest plans are. Therefore, if there is not enough available cash within the wallet to cover both the member fee and total auto-investment amount, your Auto-Invest is likely to fail.
Most of our customers like to deposit the total yearly member fee of $60 to their Kernel wallet on one go, to avoid their auto-invest failing as a result of outstanding member fees.