The primary reason why an active Auto-Invest might have failed is because there isn't enough available cash in the Kernel wallet to process the Auto-Invest transaction.
Steps to resolve Auto-Invest failures
Add funds to your wallet: Deposit additional money into your Kernel wallet to ensure that your available balance covers the Auto-Invest amount. This will allow the system to retry successfully during the three-day retry period.
Auto-Invest may fail due to several reasons beyond insufficient funds:
Timing issues: Deposits may not process in time to cover the Auto-Invest transaction.
Automatic turn-off: Auto-Invest may turn off automatically after three consecutive failures.
If an Auto-Invest fails, it will try again for another 3 business days. After this period, if it is still unsuccessful, your Auto-Invest will turn off automatically.
If Auto-Invest has been turned off, you can manually re-enable it by navigating to the Auto-Invest settings in the app and switching the feature back on.
Timing your deposit correctly
It takes 1-2 business days for all deposits from nominated bank accounts to show in the Kernel wallet. Therefore, it’s important to allow a little bit of time between when you deposit, and the date of which your Auto-Invest transaction is set to process.