Knowing when you'll receive your cash back commissions is important. Our payout process depends on when we receive payment from the program owners, which varies based on the program's platform.
The following are the 2 different program types and the associated platforms:
Crowdfunding Campaign Programs
Kickstarter
Indiegogo
Kickstarter Late Pledges
Indiegogo InDemand
eCommerce Programs
Shopify
In this article, we'll go into details about:
The payout process once payment is received by the program owner
Platform Types and Billing Details
To get an idea on when you can expect to receive your payment, you need to first understand when Kickbooster receives payment from program owners.
Below is a breakdown of our billing process for each platform:
Crowdfunding Programs
Kickstarter & Indiegogo
Once a crowdfunding campaign is over and is fully funded (excluding Indiegogo Flex campaigns), Kickbooster will issue the program owner their Affiliate Fees. Payment is due 21 days later, allowing time for them to receive their funds from Kickstarter/Indiegogo.
Once payment for affiliate fees are received from the campaign owner, your commissions will be paid out in accordance with our payout process.
Indiegogo InDemand & Kickstarter Late Pledges
We receive payment from Indiegogo InDemand programs on a monthly basis for all successful referrals made 30+ days ago from invoice date.
Kickstarter Late Pledges campaigns are charged on a monthly basis for all referrals made 7+ days ago from invoice date.
Once payment for affiliate fees are received each month, your commissions will be paid out in accordance with our payout process.
eCommerce Programs
Shopify
eCommerce program owners are invoiced their affiliate fees on a monthly basis for any referrals that have successfully passed the campaign's review period (up to 30 days from the time the referred order was tracked).
Once payment is received, your commissions will be paid out in accordance with our payout process.
Payout Process for Cash Back Commissions
Before you can receive your commissions, the following requirements need to be met:
A valid PayPal email address that is able to receive funds needs to be added to your account
If there is no PayPal email address on file when you are ready to receive funds, an email notification will be sent advising that a valid PayPal needs to be added to the account in order to receive payment.
Click here to learn how to add your PayPal to your account.
A minimum payout balance of $20
Balances less than $20 will remain in your account until the minimum requirement is met, in which commissions will then be paid to you in accordance to our payout process.
Payment Schedule
Commissions are paid out twice a month on the 1st and 15th or following business day and commissions included will be dependant on what day of the month we received payment from the program owner(s).
1st of the month payments
Includes commissions where payment for affiliates fees were received from the 6th - 20th of the previous month.
15th of the month payments
Includes commissions where payment for affiliate fees were received from the 21st of the previous month to the 5th of the current month.
Note: If you're due to receive a payment during a pay period, the payout amount will be displayed in the "Next Payment" section of your main dashboard 10 days before the payment date.
I.e. if you're due to receive a payment on the 1st, you will see your payment amount on the 20th of the previous month.
Important Reminders
PayPal regulations prevent us from sending money to PayPal accounts that are categorized as Non-Profit Organizations (NPOs).
PayPal regulations prevent us from sending money to users outside of these supported countries.
Payment is made for all account balances of $20 and over.
Commissions are only paid for any successfully funded campaigns. Commissions will become void should a Kickstarter or Indiegogo Fixed campaign not reach it's funding goal or results in a suspended campaign.
Indiegogo Flexible campaigns are deemed successfully funded even though the funding goal is not reached. Commissions will apply for these campaigns.
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Earning store credit as a reward? Click here to learn how to claim your store credit commissions