One of the many perks of using Kickbooster is that you don't need to worry about managing payouts to your affiliates, we take care of that for you!
We make this process simple by issuing a single invoice for all your affiliate fees. Once paid, we handle everything from there. This guide will help you understand how our billing process works for Kickstarter and Indiegogo referral programs.
Billing Process Overview
Kickstarter
Invoice Date: If your campaign is successfully funded, your affiliate fees invoice will be issued roughly 7 days after your campaign ends.
Invoice Due Date: 14 days after the invoice date
Indiegogo Fixed or Flexible Campaigns
Invoice Date: If your campaign is successfully funded, your affiliate fees invoice will be issued 1-2 business days after your campaign ends.
Due Date: 21 days after the invoice date
Notes:
We align your invoice due date roughly when you can expect to receive funds from Indiegogo or Kickstarter
For your convenience, we automatically charge your card on file on your invoice due date.
Indiegogo Fixed campaigns and Kickstarter campaigns require you to reach your funding goal to be considered successfully funded, whereas Indiegogo Flexible campaigns will always be considered successfully funded even if funding goal is not reached.
Indiegogo InDemand and Kickstarter Late Pledges Campaigns
Invoice Date: Once a month on your billing date.
Invoice Due Date: Your invoice is charged immediately after it's issued.
Notes:
Indiegogo InDemand: The invoice will include pledges that are more than 30 days old from the invoice date.
Kickstarter Late Pledges: The invoice will include pledges that are more than 7 days old from the invoice date.
FAQs
Q: What if my campaign does not get successfully funded?
A: If your campaign is not successfully funded, all generated referrals will become void and no affiliate fees invoice will be issued.
Q: How will I receive my invoice?
A: Invoices will be sent to the main email address associated with your account. Ensure this email is up to date to avoid any delays (Can be viewed and edited in your Account settings).
Once logged in, go to Account settings
Go to Invoices > click on Invoice# and/or download PDF invoice
Q: Can I pay using a different payment method?
A: If you are interested in paying your invoice through another method, please contact our support team at team@kickbooster.me to discuss potential options.
Q: How can I track which pledges are included in my invoice?
A: Detailed pledge information is available when viewing your invoice from your Account settings.
Q: When will my affiliates receive their commissions?
A: We payout affiliate commissions on the 1st and 15th or following business day every month and the expected payout date depends on when we receive payment for your affiliate fees.
Payout for the 1st
Includes commissions where payment for affiliate fees are received from the
6th - 20thof the previous month.
Payout for the 15th
Includes commissions where payment for affiliate fees are received from the previous
21st - 5thof the current month.
Important Reminders
If your payment from Kickstarter or Indiegogo is delayed, Kickbooster will proceed to invoice and process your payment. We make a strong attempt to follow the billing cycle of these platforms but do not track the actual payment disbursements made to campaign owners.
Affiliates are required to provide a valid PayPal email address in order to receive their commissions and must have a minimum payout balance of $20. You can learn more about our commission payout process here.
The payment amount for each pay period is determined 10 days before the payment date and is displayed on the affiliate's dashboard as their "Next Payment".
Commissions will not be paid until your payment has been received, so please do not leave your affiliates hanging!