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Billing Process for Crowdfunding Referral Programs
Billing Process for Crowdfunding Referral Programs

Understanding the Billing Process for Crowdfunding Referral Programs

Kickbooster Team avatar
Written by Kickbooster Team
Updated over a month ago

One of the many perks of using Kickbooster is that you don't need to worry about managing payouts to your affiliates, we take care of that for you!

We make this process simple by issuing a single invoice for all your affiliate fees. Once paid, we handle everything from there. This guide will help you understand how our billing process works for Kickstarter and Indiegogo referral programs.

Billing Process Overview

Kickstarter and Indiegogo Fixed or Flexible Campaigns

  • Invoice Date: If your campaign is successfully funded, we will issue an affiliate fees invoice shortly after your campaign end date.

  • Invoice Due Date: The invoice due date is 21 days after the invoice date. This allows you ample time to receive your funds from Kickstarter or Indiegogo.

    • For your convenience, we automatically charge the card on file on your invoice due date.

Indiegogo InDemand and Kickstarter Late Pledges Campaigns

  • Invoice Date: We will issue an invoice once a month on your billing date.

  • Invoice Due Date: Your invoice is charged immediately after it's issued.

Invoice Details

  • Indiegogo InDemand: The invoice will include pledges that are more than 30 days old from the invoice date.

  • Kickstarter Late Pledges: The invoice will include pledges that are more than 7 days old from the invoice date.

FAQs

Q: What if my campaign does not get successfully funded?

A: If your campaign is not successfully funded, all generated referrals will become void and no affiliate fees invoice will be issued.

Q: How will I receive my invoice?

A: Invoices will be sent to the main email address associated with your account. Ensure this email is up to date to avoid any delays (Can be viewed and edited in your Account settings).

Q: Can I pay using a different payment method?

A: If you are interested in paying your invoice through another method, please contact our support team at team@kickbooster.me to discuss potential options.

Q: How can I track which pledges are included in my invoice?

A: Detailed pledge information is available when viewing your invoice from your Account settings.

Q: When will my affiliates receive their commissions?

A: We payout affiliate commissions on the 1st and 15th or following business day every month and the expected payout date depends on when we receive payment for your affiliate fees.

Payout for the 1st

  • Includes commissions where payment for affiliate fees are received from the 6th - 20th of the previous month

Payout for the 15th

  • Includes commissions where payment for affiliate fees are received from the previous 21st - 5th of the current month.

Important Reminders

  1. If your payment from Kickstarter or Indiegogo is delayed, Kickbooster will proceed to invoice and process your payment. We make a strong attempt to follow the billing cycle of these platforms but do not track the actual payment disbursements made to campaign owners.

  2. Affiliates are required to provide a valid PayPal email address in order to receive their commissions and must have a minimum payout balance of $20. You can learn more about our commission payout process here.

  3. The payment amount for each pay period is determined 10 days before the payment date and is displayed on the affiliate's dashboard as their "Next Payment".

  4. Commissions will not be paid until your payment has been received, so please do not leave your affiliates hanging!

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