Meeting Insight Backtracking is a feature in Kickscale that adds a reference to every bullet point in the meeting summary. This feature enhances transparency, builds trust in the platform, and allows users to trace the origin of specific information. Here’s how it works and the benefits it offers.
What is Meeting Insight Backtracking?
With Meeting Insight Backtracking, you can easily trace where the information in a bullet point comes from. Each note in the summary includes:
Quote: The exact wording from the meeting.
Timestamp: The precise moment in the meeting when the statement was made.
These references make it easier to understand exactly what a customer or participant said on a specific topic.
How Meeting Insight Backtracking Works
Hover Function:
Hover your mouse over a bullet point.
The associated quote will be displayed in a tooltip.
Click Function:
Click on the bullet point.
The video playback will jump directly to the relevant section.
The transcript will automatically scroll to the corresponding point.
Benefits of Meeting Insight Backtracking
Increased Transparency: Clearly see how statements were derived.
Traceability: Understand statements in the context of the discussion.
Efficiency: Quickly jump to relevant sections without rewatching the entire meeting.
Trust: Users can be confident that meeting summaries are accurate.
Tips and Best Practices
Write Precise Summaries: Use Backtracking to ensure all key points are clear and correct.
Targeted Follow-Ups: Leverage the feature to quickly verify important statements.
Efficient Collaboration: Share meeting summaries with your team. With Backtracking, even new team members can quickly understand the context.
Common Issues and Solutions
The video doesn’t jump to the correct section:
Ensure the meeting video is fully uploaded and processed.
Check if your browser is up to date.
The quote doesn’t appear:
Refresh the page to ensure all data is properly loaded.
Contact support if the issue persists.
Need Further Assistance?
If you have any questions about Meeting Insight Backtracking, feel free to contact our support team at support@kickscale.com. We’re here to help!