How to cancel
Go to Accounts in the sidebar.
Under Instagram accounts, click the account you want to cancel.
Scroll down to Danger zone.
Click Cancel subscription.
Follow the steps on screen to confirm.
Cancelling during your free trial
If you cancel during your free trial, the trial ends right away and you won’t be charged.
Cancelling a paid plan
Your plan won’t renew, and you won’t be charged again for that account.
Pausing instead of cancelling
If you only need a break, you can pause growth with the Pause growth button on the Overview, Targeting or Analytics page. Pausing stops growth, but your subscription and billing continue. To stop billing, you need to cancel.
Cancelling vs. removing an account
Cancel subscription ends the plan for that Instagram account.
Remove account stops growth and removes the account from your dashboard.
Not getting the results you expected?
Before you cancel, contact our support team through Support in the sidebar. Many growth issues can be fixed by adjusting your targets or audience filters, and we’re happy to take a look.