If you or your parent has an Outlook account and is having trouble receiving Kinderly emails, please add the following address to your safe senders list;

noreply@kinderly.co.uk

Here's how, dependant on the type of Outlook you have.

If your Outlook looks like this;

 - Click Options from the Tools menu
 - Click Junk e-mail
 - Select the Safe senders tab
 - Click Add and enter the email address noreply@kinderly.co.uk
 - Click OK and then Apply

If your Outlook looks like this;

 - Click Spam Email Preferences from the Junk menu
 - In Safe Senders, click the + at the bottom of the screen
 - Type in the email address noreply@kinderly.co.uk and press enter on your keyboard

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