​When customer is stuck on the Kintsugi mail what they need to do to fix it?
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​We can discard the address through the admin panel so that the customer can start from fresh page to fill out the form using the below steps:
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1) Customer need to go to the Kintsugi admin panel and click the gear icon (configuration) at the left panel bar.
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2) After clicking the Configuration option it will open tabs where you need to click the “ Kintsugi Mail” where it will shows Physical mail address where we can change the configuration.

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3) Click the “Set up' from the Kintsugi Mail tab

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4) Once you access the set up section click the small bot at the left side of the account

details.

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5) At the above drop down (Actions) select “ View Physical Mail address “

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6) Then it will show you the Physical Mail address details as shown in the below example

which you can close after.

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7) Once you are back to the Organization section click again the Actions drop down and choose ' Delete physical mail address “
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8) Then once selected it it prompt you with a message that the Physical mail address was deleted.
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