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Frequently Asked Questions
Changing the classification of products to Digital
How Kintsugi Pays Your Taxes?
Multiple Organizations for Customers
Rate Difference in Tax Calculator
How do I delete my data?
Integrating Multiple Shopify Stores Under One Account
Digital Subscriptions of Physical Goods
Migrating from TaxCloud
Overview of the VDA Process
Org Details Error for Customers outside of US
Do I need an FEIN on my Resale Exemption?
Overdue sales tax through Kintsugi
Can Kintsugi help with VAT?
Why do we have integrations with payroll providers?
What if Shopify is collecting tax on tax exempt goods?
Can I delete a manual upload?
How much do we charge?
How do I ignore a specific product?
What is KintsugiMail?
What if I don't see my integration and manual upload is not an option?
BigCommerce OAuth scopes for API token.
Economic Nexus State by State Chart
Categorization of Products
How is SHOP APP handled in Kintsugi?
Cleaning up Kintsugi Mail when stuck
Understanding State Listings in the Nexus Tab
Kintsugi Pricing
Calculated different than Collected tax?
Unmasking Tik Tok Addresses
Downloading all transactions from Kintsugi that has calculated tax
How do I cancel my subscription and delete my data?
How long does transaction import take?
How do I determine if I have nexus in a particular state, and should I be collecting sales tax based on my business activities?
How can I generate an API key?
Can I pay sales tax using a credit card?
Unrecognized Revenue
How to De-Register from a State
How does Kintsugi AI handle tax calculations?
Sales Tax on top of Physical Nexus State
Where Can I Find My Billing Details?
If my product is non taxable, why does Kintsugi show that I'm exposed and need to register and file?