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Kentucky – Setting Up Two-Factor Authentication (2FA) on Kentucky Department of Revenue

Updated over 2 weeks ago

This article walks you through how to log into Kentucky Department of Revenue (DOR) account and update your Two-Factor Authentication (2FA) settings. Adding Kintsugi’s secure group email allows us to access your Kentucky tax registration directly—no phone calls or back-and-forth codes needed.

✅ What You’ll Need

  • Kentucky DOR login page

  • Your Kentucky DOR login credentials (username & password)

  • Kintsugi Mail's Virtual Mail Group ID
    [Go to Configuration > Kintsugi Mail > Virtual Mail Group > Group ID)

  • Just 5–7 minutes of your time

🔐 Step-by-Step Instructions

  1. Log into the Kentucky DOR portal

    1. Go to https://mytaxes.ky.gov/

    2. Log in using your account credentials, click “Log In Now”

    3. Enter your “Username” then click “Next”

    4. Enter your password and click “Verify”

    5. Check your email then copy the verification code.

    6. Go back to Kentucky DOR website, click “Enter Verification Code Instead”

    7. Enter (paste) the verification code, and click “Verify”.

  2. Go to your account settings

    1. Once logged in, click “OK” to proceed.

    2. Navigate to your Profile and select "User Profile."

  3. Update your Two-Factor Authentication (2FA) method

    1. Access the Virtual Mail Group (VMG) ID within the Kintsugi app.
      Navigate to: Configuration > Kintsugi Mail > Virtual Mail Group > Group ID

      Copy the VMG ID:

      ⚠️ IMPORTANT: Please make sure to add your personal or work email in the Virtual Mail Group. This is to ensure you continuously receive important updates and messages from state portals. Check out this help article on How to Manage Your Virtual Mail Group in the Kintsugi Platform to learn more.

    2. Simply paste the Virtual Group Mail ID you copied from the Kintsugi platform into the designated fields below. After entering the required information, click "Save Profile."

  4. Verify the change

    • A verification code will be sent to the email address you linked to Kintsugi’s Virtual Mail Group (VMG)

    • Copy the verification code that was sent to the email—the one you added or connected in the Virtual Mail Group. Then, paste it into the website or portal to verify and complete the 2FA setup.
      ​

    Once verified, your account is now connected, and Kintsugi can access it as needed.

Need more information? You can check this help article: FAQs - 2FA and State Portal Access
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