This article walks you through how to log into Tennessee Taxpayer Access Point (TNTAP) portal and update your Two-Factor Authentication (2FA) settings. Adding Kintsugiās secure group email allows us to access your Tennessee tax registration directlyāno phone calls or back-and-forth codes needed.
ā What Youāll Need
TNTAP login page
Your TNTAP login credentials (username & password)
The 2FA virtual mail group ID
[Go to Configuration > Kintsugi Mail > Virtual Mail Group > Group ID)Just 5ā7 minutes of your time
š Step-by-Step Instructions
Log into the TNTAP
Input your credentials then click āLog Inā.
Open 2FA.png
If prompted with āVerify Security Codeā, enter the security code sent through your registered email and check āTrust this browserā ā this helps avoid repeated 2FA prompts during the process, then click āConfirmā.
Go to your account settings
Once logged in, click on your āManage My Profileā in the top-right corner.
Go to āTwo Step Verification Settingā and click on āChange Two-Step Settings".
Update your Two-Factor Authentication (2FA) method
Look for āEmailā column.
Select āAdd Emailā.
Replace the existing email (if any) with Kintsugi Mail.
Enter the Virtual Group Mail ID from the Kintsugi platform.
āExample: file-upload-demo-cody@tax-platform.com
ā(Check your Kintsugi app: Configuration > Kintsugi Mail > Virtual Mail Group > Group ID)Save the changes.
4. Verify the change
A verification code will be sent to Kintsugi Mailās inbox
Youāll see this code appear in your Kintsugi Operations Inbox
Enter the code on TNTAP to verify and complete the setup
Once verified, your account is now connected. Kintsugi Mail will then be able to receive two-factor authentication codes whenever you log into your account in the future.
Need more information? You can check this help article: FAQs - 2FA and State Portal Access
ā
For further concerns, we're always here to help. If you can't find the answer you're looking for, please reach out to us using the chat bubble in the bottom right corner.
ā
ā