If you change your plan—whether upgrading, downgrading, or switching between paid plans—your waiver count resets based on the plan you move to.
For example, if you switch from a paid plan to the Free plan, waivers used on the paid plan do not count toward your 5 free waivers. Your Free plan waiver count resets to 0 of 5 used.
Key Points
Paid to Free: Waivers used on a paid plan do not carry over. Your Free plan waiver count resets to 0.
Free to Paid: Waiver usage resets to 0 when upgrading to any paid plan.
Paid to Paid: Waiver usage resets to 0 when switching between paid plans. Each paid plan tracks waivers separately.
If you have questions about waiver limits or plan changes, please contact our support team.