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Translating Your Size Charts & Recommender in Kiwi Sizing

Kiwi makes it easy to translate your size charts and recommender so customers can see everything in their own language.

Available languages by plan

Kiwi supports multiple languages depending on your plan:

  • Free plan users cannot access any translation language.

  • Premium users can only select Spanish.

  • Plus users can select only: Dutch, French, German, Spanish, and Italian.

  • Ultimate users can select all listed languages.

If you don’t see a language available, you may need to upgrade to the Ultimate plan.

Where to find translations

  1. Open the Kiwi app in your Shopify admin

  2. Go to → Translations (left-side menu)

  3. You’ll see a list of available languages


How translations work

  • English is your base language

  • All other languages are translated from your English content

  • Each language must be published to appear on your store


Step 1: Publish a language

Before translating, make sure the language is available in your store:

  • If a language shows as Unpublished, it will not appear on your storefront

  • Publish the language in Shopify first

  • Then return to Kiwi to manage translations


Step 2: Translate your content

Once your language is available:

  1. Click on the language (e.g., Spanish, French, German)

  2. You’ll see all translatable fields:

    • Size chart button text

    • Recommender text (e.g., “What’s my size?”)

    • Result messages

    • Headers and tabs

You can either:

Option A: Use Auto-translate

  • Automatically translates your English content into the selected language

  • Updates all fields on the page

⚠️ Important:
Auto-translate will overwrite any existing edits in that language.


Option B: Manually edit translations

  • Customize wording for better accuracy or tone

  • Recommended if you want more control over phrasing


What can be translated?

You can translate all customer-facing text, including:

  • Size chart button (“Size Chart”)

  • Recommender prompts (“What’s my size?”)

  • Results (“We recommend size: {result}”)

  • Error messages (“We couldn’t find a good size match”)

  • Modal headers and tabs

💡 You can use dynamic variables like:

  • {{product.title}} → Automatically inserts the product name

  • {result} → Displays the recommended size


When to use Auto-translate vs Manual

  • Use Auto-translate for quick setup across multiple languages

  • Use Manual edits if:

    • You need brand-specific wording

    • You want more accurate translations

    • You’re targeting a specific region (e.g., Canadian French vs EU French)


Need help?

If your translations aren’t appearing correctly or you’d like help setting them up, reach out to our team and we’ll take a look.

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