Missing rewards? Please note that it can take up to 72 hours for offer partners to process rewards. If 72 hours have passed and you still haven't received credit, follow the steps below to contact MyChips directly:
Go to the Earn Page in Klink Mobile App, or Home Page on Klink Web App.
Then select MyChips in the Ecosystem Partners, and open MyChips Offerwall.
Click "Support" on the top menu of MyChips Offerwall.
Select the offer that is missing rewards.
Select the specific task(s) you completed.
On the support menu, click Contact Us button
Fill in the form with as much detail as possible and submit your ticket.
Your Detailed Guide on Reaching out to MyChips
Step 1: Go to the Earn Page in Klink Mobile App, or Home Page on Klink Web App.
Web (app.klinkfinance.com) - Home Page - Offers From Partners Section
Mobile - Earn Page - Offers From Partners Section
Step 2: Click MyChips and Open MyChips Offerwall
Step 3: Open Support Menu and Choose the Offer
Step 4: Choose the Task You Didn't Receive Your Rewards
Step 5: Fill the Contact Form
Please provide detailed evidence to prove you completed the offer. This helps speed up the support process. Include the following:
User ID: Your unique identifier within the offer/game.
Start Date: When you started the offer.
Proof of Completion: Screenshots showing you finished the required task.
Receipts: If the offer required a purchase, attach the receipt or transaction ID from the App Store or Google Play.
Note: MyChips typically responds within 3 business day.
Make sure to wait 72 hours after completing the offer before submitting a request