You can download an invoice for a past payment directly on the platform.
Follow these steps (screenshot below):
Click on Admin Tools on the left-hand navigation bar
Click on your Account Name
Click on Payment
Click on Transaction History
Find your transaction in the table below, and scroll right
Then click on Download
If you need to download an invoice for a future payment, please message us directly on the live chat and click on "add funds". Once we have the requested information, we will be able to send you an invoice.