This guide provides practical tips on how to ensure that students log in to Kognity and how to get started.
Note: The below information is only applicable to teachers who do not use LMS integrations. Many school districts have automated rostering in place, if this is your school's case please contact your district admin for support.
Student Access to Kognity
When Kognity accounts are created, students will automatically receive a welcome email from support@kognity.com containing their login information and instructions for how to log in. Make sure to double-check in the spam folder!
Note: The username is always the email address one is registered with, which is typically their school email address.
Help your students set up Kognity
Step 1
Use some in-class time to help your students get up and running with Kognity:
Students have their own devices: Ask them ahead of time to bring their devices to class. Any internet-enabled device will work!
Students don’t have their own devices: Try to book a computer room or book tablets for your lesson.
You don’t have access to any devices or a computer room: Assign it as homework for students to get access to a device and log in to Kognity. Set a deadline and follow up in class.
Step 2
Go to the class you wish to check, and once in the class dashboard, click on ‘Manage class’ to check the login rates and follow up with those students who haven’t logged in yet:
Note that if you tried adding a student but they do not appear in the list of students in your school’s account, you will have to contact us at support@kognity.com and we will be happy to create the account to make sure the student gets access asap!
Students cannot find the welcome email?
Verify the student’s email address is correct - sometimes there can be an issue with the email address that was used to set up the account. This can be easily verified, updated, and/or changed by your school admin:
Step 1
Click on your Initial and select 'Manage School' from the drop down.
Step 2
Click on the 'Manage Students' tab.
Step 3
Verify the student's information. If you need to edit some information, simply click on the student's name highlighted in purple. Make sure to click ‘Save user details’ once done.
Note: If you changed/edited the student’s email address, click on ‘Send password reset’ so that they can be forwarded an email notification to gain access to their account.
Step 4
Students still can’t log in - they can’t find the invite email, receive an error, the login process is unsuccessful and nothing seems to work?
Please let us know and we will help out! Click on the below button to send us an email or through our chat!