This help centre article has been written for the Koru Kids nanny service
Before you start working with your nanny
Once you've offered a nanny a job, we'll email you to do these three things so we can sort all of the admin for you:
Complete the set-up form: this lets us draw up your contract, set up your nanny's payroll and pension, register you with HMRC (if needed)
Set up a Direct Debit: This lets us invoice you, collect payment and pay your nanny each month
Make arrangements with your nanny to start work
At the same time, we'll also invite your nanny to attend our Paediatric First Aid training course, and run an enhanced DBS check for them. The check normally takes 5-10 days to complete. You can find more important information about the DBS check process here.
After you start working with your nanny
All our arrangements start with a standard 2-week probation period. During this time, you only need to give your nanny 24 hours notice if you feel things aren't working out. Meanwhile, we'll be working in the background to get things set up for you as quickly as possible.
Our team will also be on hand to support you and your nanny throughout your relationship by:
offering guidance on settling in and getting off to a good start
facilitating feedback between you and your nanny to nip problems in the bud and strengthen the relationship
being at the end of the phone for any specific advice or questions
Watch our video guide to next steps when you're ready to hire your nanny.
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Tags: hiring, employing, employ