This help centre article has been written for the Koru Kids nanny service


Once you've met your nanny and decided to hire them, Koru Kids will take care of all the admin. When you confirm to us that you want to hire your nanny, we'll email you and ask you to do these three things:

  1. Complete the set-up form. This allows us to draw up your contract, set up your nanny's payroll and pension, and if necessary register you with HMRC

  2. Sign up to our Direct Debit. This allows us to invoice you, collect payment and pay your nanny each month

  3. Make arrangements with your nanny to start work

While this is going on, we'll also invite your nanny to attend our Paediatric First Aid training course, and run an enhanced DBS check for them. The check normally takes 5-10 days to complete. You can find more important information about the DBS check process here.

All our arrangements start with a 2-week probation period as standard. During this time you only need to give your nanny 24 hours notice if you feel things aren't working out. Meanwhile we'll be working in the background to get things set up for you as quickly as possible. 

Our team will also be on hand to support you and your nanny throughout your relationship by: offering guidance on settling in and getting off to a good start;
facilitating feedback between you and your nanny to nip problems in the bud and strengthen the relationship; and being at the end of the phone for any specific advice or questions.

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Tags: hiring, employing, employ

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