This help centre article has been written for the Koru Kids nanny service
I found the right fit for my family - What's the next step?
When you find that the kids adore the nanny and you're ready to move forward, the next step is to send your nanny an official job offer.
Simply click 'Pick a next step' and 'Start job offer' at the bottom of your chat with the nanny.
You'll be able to set the planned start date and the weekly hours.
At this stage, you're able to boost your nanny's pay - it's completely up to your discretion whether you offer a boost. Any amount you add on top of the hourly rate will go straight to your nanny.
Once you send the job offer and the nanny accepts it we'll process it on our end.
We'll take care of the rest, from issuing draft contracts to handling the nanny's DBS and first aid checks, payroll, pension, and setting you up as an employer with HMRC.
Once the nanny accepts the job offer you can officially start working together. No need to wait until your contract is done or the DBS check is back (it usually takes 5-10 working days).
Fees of hiring a nanny
There's a one-off £199 setup fee for your first nanny, but think of it as an investment in peace of mind and professional support.
Advance Payment: We also request an advance payment to cover the nanny’s first four weeks of pay. This amount is fully refundable if the arrangement doesn’t go ahead, or it’s deducted from your final invoice when the arrangement ends.
Before you start working with your nanny
Once you've offered a nanny a job, we'll email you to do these three things so we can sort all of the admin for you:
Complete the set-up form: this lets us draw up your contract, set up your nanny's payroll and pension, register you with HMRC (if needed)
Set up a Direct Debit: This lets us invoice you, collect payment and pay your nanny each month
Make arrangements with your nanny to start work
At the same time, we'll also invite your nanny to attend our Paediatric First Aid training course, and run an enhanced DBS check for them. The check normally takes 5-10 days to complete. You can find more important information about the DBS check process here.
After you start working with your nanny
All our arrangements start with a standard 2-week probation period. During this time, you only need to give your nanny 24 hours notice if you feel things aren't working out. Meanwhile, we'll be working in the background to get things set up for you as quickly as possible.
Our team will also be on hand to support you and your nanny throughout your relationship by:
offering guidance on settling in and getting off to a good start
facilitating feedback between you and your nanny to nip problems in the bud and strengthen the relationship
being at the end of the phone for any specific advice or questions
Watch our video guide to next steps when you're ready to hire your nanny.
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Tags: hiring, employing, employ