Please note that delivery is not available for the items listed below:
Items that exceed the size specification
Max Weight of 30kg
Max Dimensions of 100cm x 100cm x 100cm
Credit cards or ATM cards
Human or animal remains, religious artifacts
Firearms or swords
Poisonous or toxic substance
Documents which cannot be reproduced
Flammable, ignitable or volatile items such as fireworks
Cash, cheques, bills and other marketable securities
Perishables such as vegetables and fruits
Important packaging points
All parcels must have an external packaging that covers 100% of the exposed area, this is because additional markings and labels may be applied to the packaging during the delivery process.
Package should be packed tightly to prevent the movement of items inside the box. Packing foam can be used to secure the items within the parcel.
Fragile items should be wrapped in protective materials like bubble wrap and packing foam. Fragile items are to be labelled with fragile stickers.
All electronic device should be powered off. Batteries should be removed.
For liquids, the items should be placed in an upright position and the parcel should be labelled with a "upright" sticker.
Bulky items are recommended to be packed separately.
Package needs to sealed to prevent the content from dropping out.
Air Waybill Labelling instructions
One parcel has to be label with one unique air waybill
Ensure that the packaging does not have any old addresses or tracking labels.