Overview
Testimonial Tree is a third-party service that manages your online reputation through reviews, surveys, and testimonial marketing. They then deliver the metrics of those efforts to their customers so as to help them grow their business. The customer reviews that are collected by Testimonial Tree can be fed automatically to your btPRO website.
Please Note: Only testimonials that are approved AND marked public will be pulled into btPRO.
How to Sync Testimonial Tree to btPRO
Before getting started:
You must have a Testimonial Tree account.
Although individual Agents may certainly connect their own accounts, if the company is using Testimonial Tree then the Company Admin should set up Testimonial Tree.
Your email in Testimonial Tree must match your email in btPRO. If you are an Admin, ensure that the Agents you've entered into Testimonial Tree have the correct corresponding emails in their btPRO profiles.
Begin by navigating to the btPRO Marketplace from the main navigation. Find the Testimonial Tree tile and select 'Learn More'.
On the following pop-up, click the green 'Add To kvCORE' button from the top right.
This will prompt you to enter your Testimonial Tree login info. Enter that, and your account will be synced.
btPRO will look for any testimonials to add that match users in your btPRO account. The sync occurs each day at 3 am. As testimonials are added or found during the day, you will need to wait for the next day to see them published to btPRO sites.
Managing Testimonials
Testimonials are managed in btPRO Web & IDX settings. For more information on how testimonials are added or deleted click here.
Testimonials that are fed over from Testimonial Tree may be deleted from the control panel in Web & IDX settings, and they will be removed from corresponding Agent's websites.
If you delete a testimonial, btPRO will detect that it has been deleted and it will not be re-published when the next sync happens. To re-add a previously deleted testimonial you must contact the Support Team.
If a Company Admin integrates their Testimonial Tree account (as is recommended), it overrides any sub-accounts that may have added Testimonial Tree to btPRO. This includes Agents, Office, and Team Admins.
If you have any questions or need assistance, please reach out to Customer Support via the blue chat bubble to the right or by emailing prosupport@insiderealestate.com!