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btPRO
170 articles
btPRO Smart CRM

Access help articles to learn about the btPRO CRM tools and functionality.


Overview of a Lead ProfileLearn how to navigate a lead profile to review property interests, conversation history, and interact with your contacts via btPRO.
Overview of Lead TypesReview the different lead types and how to use them in btPRO to categorize potential deals.
Overview of Lead StatusesLearn about lead statuses and best practices for using them.
Overview of Lead SourcesLearn about lead sources in btPRO and how to use them effectively to drive your business.
Infographic: Understanding Lead SourcesVisualize how lead sources work by reviewing this infographic.
How to Manually Add New ContactsLearn how to manually add contacts to your Smart CRM.
How to Remove a LeadLearn how to delete or archive leads from your btPRO Smart CRM.
How to Export Your ContactsLearn how to export your lead data from the Smart CRM.
How to Share a Lead With Another AgentLearn how to share a contact with another Agent in your office or team via the Smart CRM.
How to Transfer Lead AssignmentLearn how to transfer a lead to another Agent within your btPRO account.
Smart CRM Lead FiltersLearn how to utilize filters in your Smart CRM.
Overview of HashtagsLearn about what hashtags are and how they can help organize and automate your book of business.
How to Create and Apply HashtagsLearn how to create and add hashtags to your leads.
Smart CRM Bulk ActionsLearn about the More Actions dropdown menu in the Smart CRM & what bulk actions can be taken.
Lead Address Labels for PrintLearn about how to export lead addresses for print labels from the Smart CRM.
How to Create a Lead TaskLearn how to create a task to keep yourself accountable and on track with lead follow up and engagement.
Where to Review and Complete TasksLearn how to review and mark your assigned tasks complete within btPRO.
How to Edit and Delete Tasks
How to Merge Lead ProfilesLearn how to combine duplicate lead records into a single profile in the Smart CRM.
Overview of Lead Data ValidationLearn how lead data can be automatically validated within btPRO.
Overview of Lead OwnershipLearn about lead ownership and how it impacts Smart CRM management.
Overview of Lead DuplicationLearn about Lead Duplication logic and functionality.
Overview of Lead RatingsLearn how btPRO rates new leads.
How to Add a File to a Lead ProfileLearn how to add files to your leads in the Smart CRM.
How to Email a Lead from btPROLearn how to send an email to your leads from btPRO.
Overview of the Basic Email EditorLearn about the various email editing options within the Basic Email Editor.
Overview of the Advanced Email EditorLearn how to use the Advanced Email Editor to design professional emails in btPRO.
How to Mass Email & Text LeadsLearn how to send mass emails and texts to your leads from btPRO.
Overview of Pond AccountsLearn how pond account work within btPRO and related best practices.
[btPRO] Contact Record OverviewLearn how to navigate contact records in your Smart CRM and use it to store your conversations, notes, and more!

[btPRO] How to Filter Listings
[btPRO] How to Find a Direct Link to a Listing
[btPRO] "Your Agent" - Listing DetailsLearn more about which Agent will be visible on a websites 'Your Agent' listing details section.
[btPRO] How to Manually Add Your Own Sold, Exclusive, Pocket Listings
[btPRO] Pitch Sheets for Manually Added ListingsCreate a visual representation of potential buyers you already have in your Smart CRM and across your brokerage.
[btPRO] What Are Similar & Nearby Listings?
[btPRO] How to Use the Craigslist Auto-Poster
Seller Report OverviewLearn more about taking advantage of the automated seller report feature in btPRO to fully highlight your efforts as a listing agent.
Listing Timeline OverviewLearn more about using your listing's timeline to enhance your seller reports and track important notes on a specific listing.
[btPRO] How to Mass Text Listings to a HashtagLearn how to mass text listings to your contacts using hashtags.
[btPRO] How to Mass Email Listings to a HashtagLearn how to email listings to your contacts using hashtags.
[btPRO] How to Text Listings to your ContactsLearn how to text your contacts a single listings or multiple listings at once.
[btPRO] How to Email Listings to Your ContactsLearn how to email a single or multiple listings to your contacts.
[btPRO] How Do Contacts Save The Listings They Like?Learn how your contacts can save listings they're interested in from your btPRO website.
[btPRO] Listings Tab OverviewLearn how to navigate the Listings Tab to benefit your business!
btPRO Lead Engine

Learn about tools to generate new leads and import leads from external sources.


How to Import Your ContactsFollow the steps outlined in this article to import your existing database into btPRO.
How to Automatically Forward 3rd Party Leads to btPRO via Lead DropboxLearn how to automatically forward 3rd party leads to the Smart CRM via the Lead Dropbox.
Supported 3rd Party Lead Sources for Email ForwardingReview supported 3rd party lead sources for lead dropbox forwarding.
How to Add Realtor.com Leads to btPROFollow these steps to automatically add your new Realtor.com leads to btPRO.
How to Add Zillow Leads to btPROLearn how to connect your Zillow leads to btPRO via Tech Connect.
How to Automatically Add New Leads to btPRO via ZapierLearn how to use Zapier to automatically add new leads to btPRO from 3rd Party sources via API.
How to Automatically Push Leads to a 3rd Party via ZapierLearn how to push lead data out of btPRO to a 3rd party system.
How to Configure Email Parsing to Push Leads to btPRO via ZapierLearn how to configure email parsing within Zapier to push leads automatically into btPRO.
How to Add Leads to the Smart CRMLearn about the different methods for adding leads to btPRO.
[btPRO] Landing Page OverviewLearn more about creating and utilizing Landing Pages in btPRO.
[btPRO] Squeeze Page Builder OverviewLearn more about creating Squeeze Pages you can use for online advertising.
[btPRO] Text Codes Overview
[btPRO] Smart Number Overview & FAQLearn more about the Smart Number built into your btPRO account!

[btPRO] Website Listing Details
[btPRO] Website Market Reports OverviewThe Market Report feature allows you to automatically send a report to your people based on an area, city, neighborhood, or zip code.
[btPRO] Web & IDX - Content Overview
[btPRO] Tutorial: Advanced Website Editor Customization/DIY
[btPRO] Website Homepage Editor
[btPRO] Website Localization OverviewLearn more about the Canadian French localized version of btPRO websites.
[btPRO] Geographical Areas Search OverviewLearn more about how the geographical areas search option enhances your btPRO website and helps provide more accurate listing results.
[btPRO] Website Phone Numbers & AddressesWhere & how to control website phone numbers and addresses on your btPRO website.
[btPRO] Find Your Sitemap LinkLearn how to generate your btPRO website sitemap.
[btPRO] Wordpress ShortcodesA list of kvCORE WordPress shortcodes to use on WordPress pages in kvCORE and btPRO.
[btPRO] Homepage Widgets
[btPRO] How to Add Custom Scripts, Pixels, Verifications, and More to Your Website
[btPRO] Website 'Sell' Page & Seller Home Valuation Overview
[btPRO] Web & IDX Settings OverviewLearn more about all your website setting options and how to use them.
[btPRO] How to Update Your Subdomain
[btPRO] Customize the Main Navigation on Your WebsiteLearn how to update the main navigation located at the top of your btPRO website. You can change the labels or add additional menu items.
[btPRO] My/Our Listings Tab Overview & FAQLearn the difference between the My/Our Listings Tab and how to update them.
[btPRO] Setting Up Domain Nameservers for Domain ChangesLearn how to set your nameservers for your btPRO domain.
[btPRO] WordPress PluginLooking to use the btPRO WordPress plugin? Review this article for requirements and disclaimers.
[btPRO] Web & IDX - Blog Overview
[btPRO] Special Features For Buyers & Sellers On Your Website
[btPRO] Website 'Sell' Page & Seller Home Valuation Overview
[btPRO] How to Install a Facebook PixelLearn how to Install your Facebook Pixel to track your Facebook advertising performance.