Skip to main content

Find Provider

How do I find a doctor or hospital?

B
Written by Blue Cross and Blue Shield of Louisiana

You can search for a provider that is…

  • In your network

  • Outside your network

  • Outside the U.S., Puerto Rico, and the U.S. Virgin Islands

Find a Provider in Your Network

  • Option 1 - MyLABlue account (preferred)

    1. Log in to your MyLABlue account (Refer to Sign Up for MyLABlue if you don’t have one).

    2. At the top left, click the icon with three horizontal lines.

    3. Under Find Care, click Find a Provider. The Provider search page displays with your network and location already selected.

    4. In the search bar, enter the provider's name, specialty, or provider type (such as neurologist, hospital, or specialty pharmacy), and select the desired option in dropdown that displays. The provider’s profile or a list of matching providers displays.
      ​

  • Option 2 - Louisiana Blue website

    1. Select your network and enter your city, state, or ZIP.

    2. In the search bar, enter the provider's name, specialty, or provider type (such as neurologist, hospital, or specialty pharmacy), and select the desired option in dropdown that displays. The provider’s profile or a list of matching providers displays.

Find a Provider Outside Your Network

  • Option 2- Phone

    1. Call BlueCard Access 1-800-810-2583.

    2. If you are a PPO member, use a BlueCard® PPO doctor or hospital to receive maximum benefits.

    Participating doctors and hospitals will know you are a Blue Plan member and identify your benefits through one of these symbols on your ID card:
    ​
    HMO plan
    ​

    Clear suitcase which represents HMO coverage

    POS plan
    ​

    Suitcase with PPO on it to represent PPO coverage

Find a Provider Outside the U.S., Puerto Rico, and the U.S. Virgin Islands

  1. Call BCBS Global Core Program 1-800-810-2583 (or call collect 1-804-673-1177), available 24 hours a day, seven days a week.

  2. Call the number on the back of your ID card to speak to a Louisiana Blue customer service representative to ask if pre-certification or preauthorization is required.

Did this answer your question?