The Landlord Law forum works in the same way as most other online forums. Please see the short videos and guidance below for some basic help.

Note that these videos were shot in January 2022 so the forum may look slightly different if you are watching them some time later. However, the forum will still work the same way.

NB: If you visit the forum when logged in and it does not display properly, click here.

The members' forum is an important part of the Landlord Law service. This is a private space (ONLY Landlord Law members can view the posts) where you can:

If you are not logged in as a Landlord Law member you will see the forum page itself but none of the topics or posts.

Please note that we only answer legal or similar questions for members in the forum. So please can you use the forum and not send requests for advice via email or the contact form.

There is a very small search icon at the top right - it is a small magnifying glass. Click that and a search box will appear. You can use this to find relevant content, for example, to see if your question has already been answered before posting it.

We have a bit more detailed guidance below:

Most of the sections in the forum operate in the standard way of all forums.

However, the 'Your questions' section of the site is different. This has a 'question and answer' format. When someone asks a question you can post an 'Answer' to the question. You can also post comments on both the question and the answers.

If you like the question or the answers you can also vote them up (or down if you disagree with them).

Unread posts are listed in bold type. When you have read a post, it will no longer be in bold - until someone posts a further comment there, when it will be bold again - until you have clicked to read the new comment.

If you want to see all the posts you have not read, you can click the 'Unread Posts' link which is on the forum homepage at the top right. You will see it under the search icon.

Sometimes, you will visit the forum when you are logged in as a member, and none of the forums will show. It will show the screen it shows when you go there when you are not logged in.

We have had several members contact us when this happened asking what we can do about it. Tessa has even had this experience herself when logged into her test account!

However, the reason why this is happening is 'cache', which we explain in our help article here. Which means that there is nothing we can do at our end, the problem is caused by the way your internet software is interacting with the Landlord Law site.

So if this happens to you, please read our help article on cache issues and follow the guidance there. Probably the easiest way to deal with this is to log in with either different software (eg use Firefox if you normally use Chrome and vice versa) or open up an incognito or private window and log in there. You should find that the forum will show properly.

You can earn Landlord Law points by using the forum, which can be redeemed against some of our products and services:

Hopefully, this article and the videos will have answered all your questions. But if you have any problems, use the Green Button support service - you will see the green button at the bottom right of your screen now. Guidance is here.