The fastest way to reach us is via the chat in our app and on our website. There we have a response time of 1 minute!
You can also email us at support@lassie.co or reach us by phone on 010 -183 98 18, button selection 1.
If your call cannot be answered immediately, Lassie offers a callback service. A team member will return your call as soon as they are available, ensuring you receive the assistance you need without long waiting times.
We also have Sweden's best opening hours as we are open every day from 08:00 to 22:00 except for holidays when opening hours may vary.
❗Insurance policies cannot be purchased over the phone. To purchase a new policy, please use the online form available on our website.
💡If you are an insurance customer with us and have questions about your animal's health, you can call the online vet FirstVet directly via our app.
Download our app then we'll take it from there!