By buying insurance with Lassie, you get free access to advice from online vet FirstVet, right on your mobile. Using FirstVet is completely free for you and your insurance price or how much is left of your insurance package for veterinary costs is not affected (SEK 30,000, SEK 60,000 or SEK 150,000).
At Lassie, we think it's a good idea to contact FirstVet first before you go in to the vet. In many cases, they can help prevent the expensive costs of a clinic visit or advise on the best clinics for your particular problem.
FirstVet helps you with veterinary issues right on your mobile. Common questions they help with are:
Vomiting and diarrhoea
Skin problems and itching
Colds (coughs and sniffles)
Possible poisoning
Accidents and injuries
So, now to how FirstVet works.
Before the visit:
Download FirstVet on your mobile by clicking here or register directly in your browser firstvet.com
Log in with BankID and create your account, we'll help you with the right info about your animal
Book your visit
Choose a time that suits you
Describe the symptoms and send a picture or two
Start the appointment when it's time
During the visit:
Your visit will take place via a video call on your phone, tablet, or computer. You will receive a reminder via SMS just before your call begins
After the visit:
FirstVet will make the diagnosis and make sure your dog gets the treatment needed. You will receive a record of advice and diagnosis sent from the vet. If your dog needs further care, you will be sent a treatment referral