Claims
All about your insurance claims
25 articles
Do you have direct settlement?
Do you have direct settlement?
How does FirstVet work?
I am dissatisfied with the treatment my dog or cat has received at the vet - where can I turn?
Does the insurance cover complications related to pregnancy?
How do I submit a claim?
What is an exception (also called a reservation or restriction)?
Do you reimburse home visits by a veterinarian?
What do I do if I have receipts from different veterinary visits?
Do you compensate for injuries or illnesses from previous problems with my animal?
How many injuries can I report in a year?
What are the most common injuries/diseases?
How many claims can I make per year? 📆
Do you cover pre-existing injuries or illnesses of my pet? 👩⚕️
Are home veterinary visits reimbursed? 🏡
What should I do if I have invoices for multiple veterinary consultations? 👩⚕️
Does Lassie insurance cover complications related to pregnancy? 🐾
How to submit a reimbursement request? 💸
How to track my reimbursement requests? 🏛️
Do you have direct settlement with the vet? How does it work?
My pet is not yet chipped, what can I do?
Am I required to contact the online vet before I visit my normal vet? Does it impact my claims coverage?
Am I allowed to freely choose which vet I go to?
Does my deductible also apply to the use of the preventive budget?
I'm dissatisfied with the handling of my claim. What can I do?