Claims
All about your insurance claims
35 articles
- Do you have direct settlement?
- How does FirstVet work?
- I am dissatisfied with the treatment my dog or cat has received at the vet - where can I turn?
- What is an exception (also called a reservation or restriction)?
- What do I do if I have receipts from different veterinary visits?
- How many injuries can I report in a year?
- What are the most common injuries/diseases?
- How many claims can I make per year? 📆
- Do you cover pre-existing injuries or illnesses of my pet? 👩⚕️
- Are home veterinary visits reimbursed? 🏡
- What should I do if I have invoices for multiple veterinary consultations? 👩⚕️
- Does Lassie insurance cover complications related to pregnancy? 🐾
- How to submit a reimbursement request? 💸
- How to track my reimbursement requests? 🏛️
- How do I submit a claim or a new invoice?
- Do you have direct settlement with the vet?
- My pet is not yet chipped, what can I do?
- Am I required to contact the online vet before I visit my normal vet? Does it impact my claims coverage?
- Am I allowed to freely choose which vet I go to?
- Does my deductible also apply to the use of the preventive budget?
- I'm dissatisfied with the handling of my claim. What can I do?
- Do you cover euthanasia, cremation or burial cost?
- Can you pay my vet directly? How does this work?
- Can I get a copy of my claims history for my pet?
- Am I required to contact the online vet before I visit my normal vet? Does it impact my claims coverage?
- Am I allowed to freely choose which vet I go to?
- How do I make a claim?
- How long do I have to submit a claim?
- How long does it take for my claim to be assessed?
- My pet has passed away, How do I make a claim?
- My pet is not yet microchipped, what can I do?
- What do I need for a third party liability claim?
- What should I do if I'm not happy with my claim decision?
- What is a bilateral condition?🦴
- What is a related condition? 💙