Great news! You will soon be welcoming an adorable puppy or kitten into your home. To make sure everything goes smoothly, here’s some useful information to keep in mind.
At Lassie, we want our clients to feel secure throughout their pet’s life: that’s why we can insure your new companion starting at 8 weeks old!
Preventive Budget
The first year of your kitten or puppy’s life is marked by essential veterinary care, such as vaccinations, identification, and even spaying/neutering.
That’s why, with us, you can benefit from an annual preventive budget of up to €220 in reimbursements for all of your pet’s preventive care. 🐾
Indeed, starting at €7/month, with no waiting period, your four-legged companion is covered for:
Vaccinations
Identification (microchip or tattoo)
General preventive health check-up
Preventive parasite treatments (e.g., deworming, flea and tick control)
Preventive spaying and neutering
Dietary supplements and therapeutic food
Preventive dental care and cleanings
Nail trimming
Homeopathy
Osteopathy
Phytotherapy
Aromatherapy
Phototherapy
Laser therapy
Anal gland expression
Hygiene and cleaning products
⚠️ Please note: identification of your pet is mandatory to be eligible for reimbursements. Only your preventive care expenses will be eligible for retroactive reimbursement.
Waiting Periods
For puppies and kittens insured before the age of 120 days, you can eliminate the 30-day waiting period for illnesses by having our Lassie health certificate (attached) completed by your veterinarian after the insurance start date.
This certificate must confirm the good health of your new companion and be sent to us within 10 days of the consultation.
Without this health certificate, our regular waiting periods apply:
For preventive care use: 0 days
For accidents: 48 hours
For illnesses: 30 days
=> For a puppy/kitten insured before the age of 120 days with Lassie without interruption, the insurance applies immediately without any of the above-mentioned waiting periods, provided the Lassie health certificate is submitted, confirming no health issues, and sent within 10 days after subscribing to Lassie insurance (the certificate must be completed after the subscription).
In case of a ruptured cruciate ligament: 120 days.
In case of surgery following an illness: 120 days.
There is a special 12-month waiting period for special diseases. For more details, please refer to section 4.3 of the insurance terms.
⚠️ All claims that occur before or during these periods will not be covered, including any subsequent complications related to conditions declared during these waiting periods.
Tips & Tricks
You can find articles written by veterinarians in the Lassie app or on our website, offering advice and tips for socializing your young furry friend, organizing their early development, and much more!
Feel free to contact us via the chat in your Lassie app or on our website at www.lassie.fr, or by email at contact@lassie.fr if you have any questions. 🐶🐱💙🐾