Also known as direct claims, at your explicit request, Lassie offers direct billing with your veterinarian. This means that instead of you paying the invoice upfront, your veterinarian sends the invoice directly to Lassie, and we send the reimbursement to the vet.
To use direct claims:
Speak with your veterinary clinic in advance and confirm if they offer this option.
When submitting the claim, your vet should include:
the veterinary invoice with a breakdown of treatment provided.
any other required documents, such as the patient history
Your veterinarian can find more detailed instructions about the process on our website.