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I'm a new customer, why can't I access Laybuy Card or App Exclusive merchants?
I'm a new customer, why can't I access Laybuy Card or App Exclusive merchants?

This is a temporary issue we're resolving as quickly as possible.

Alex avatar
Written by Alex
Updated over a week ago

Important: All other payment services are working as normal.

Due to an issue with one of our partners, new customers from the 1st of January in the UK won't currently be able to apply for their Laybuy Card or shop at App Exclusive merchants.

We are working on resolving this as quickly as possible and expect this to be resolved very soon.

Once this has been resolved, all new customers from the 1st of January will be able to add their Laybuy Card to their wallet and shop at App Exclusive brands.

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