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FAQ

Articles in response to frequently asked questions

Service Management

A collection of articles about case management & related issues

Sales Management

A collection of articles about Sales Management, covering topics such as Inventory, Quotations and Sales Orders.

Sales Inventory Management

A collection of articles about inventory, product categories and price book

User Administration

A collection of articles relating to user and team administration and configuration

Settings and Configuration

A collection of articles relating to the many configuration options available to system administrators

Apps, Tools & Integrations

A collection of articles relating to various apps and tools within The Layer

Office 365 Integration

A collection of articles to assist with configuration and management of our Office 365 Ingration

Functions

How to use middleware to perform limitless actions & integrations using The Layer's own scripting language

Output Templates & Styles

A collection of articles on topics relating to document output templates e.g. invoices, purchase orders

Ordering and Provisioning

A collection of articles about purchase orders, stock movements, asset conversion and related topics.

Marketing

A collection of articles about issues pertaining to marketing

Updates

A record of feature updates

Reports

A collection of articles about custom reports within The Layer

Finance

A collection of articles about the Finance module, and related matters

Customer and Lead record management

A collection of articles relating to customer records

System Integrations

Information on the integration between The Layer and external systems

Leasing

Information on leases and related issues

Calendars and appointments