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Using Captello while Offline
Patrick Burns avatar
Written by Patrick Burns
Updated over 4 months ago

Captello does not stop working when offline! You can still submit leads, which are going to be saved on your device until it becomes online, then they will count as successful submissions, even when the event is connected to an API using a devkit.

Follow the steps below to use Captello while offline:

  • Scan leads normally.

  • You will get a 'Could not fetch badge data' error, and a 'scanned' grayed text on contact fields. That's okay! You can go ahead and fill the qualifying information, then tap submit.

  • On the Events screen, the submissions show under the red error icon.

  • When internet is back, the submission goes to successful submissions.

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