Skip to main content
All CollectionsCancellations and returnsWarranty
How do I return my tech under Raylo’s Lifetime Warranty?
How do I return my tech under Raylo’s Lifetime Warranty?

How to request a return and what to do next

Claudia avatar
Written by Claudia
Updated over 3 weeks ago

Your Raylo tech is covered under Raylo's Lifetime Warranty and can be returned for assessment at any time. For full details of what is covered, click here.


How do I return under warranty?

  1. Open the chat messenger:

    1. Select the chat icon in the bottom right-hand corner of your screen.

    2. If you’re already viewing this in the messenger or on the app, select the back arrow to return to the main menu.

  2. Select “Send us a message”.

  3. Choose “Wait for the team”.

  4. Select “I have a problem with my device” and follow the steps provided.


Other details

Did this answer your question?