The quickest way to reach us is the Feedback tab on the right edge of every page of your portal. You can also use the chat bubble at the bottom right of the portal, or write to us at team@legaleriste.com.
Send us a message from the portal
Click Feedback on the right edge of the page. (You can also open the account menu, the person icon, and click Feedback. On a phone, it's in the menu.)
The form "Tell us what's not working" opens. If you like, choose what it is about: Something's wrong, An idea or A question.
Write your message in Your message.
If it helps, click Add a screenshot (optional) and choose a picture of your screen (one image, up to 5 MB).
Click Send.
You'll see "Thank you": your message has reached our team. If we need more details, we'll write to you by email. We read every message.
With your message, the form also sends us the page you were on, your browser and your screen size. This helps us fix problems faster.
If you send several messages in a short time, the form asks you to try again in an hour. In the meantime, you can use the chat or write to us by email.
Chat with us
Click the chat bubble at the bottom right of the portal and write your message.
Write to us by email
Write to team@legaleriste.com. To help us answer quickly, include:
your artist name and the email you log in with;
the order number (for example #12345) or the SKU of the piece, if it's about an order or a design;
a screenshot, if something looks wrong.
Email is also the way to go to change the email you log in with, to ask for a withdrawal from your wallet, or if you can't log in at all.
Find answers in this help center
Click SUPPORT in the main menu of your portal. This help center opens in a new tab. Search for a word, or browse the collections.
Follow us
Instagram: instagram.com/legaleriste
Facebook: facebook.com/legaleriste
Pinterest: pinterest.ca/legaleriste
Related articles
A1 – Welcome to the new portal: what changed in October 2026
A3 – How to log in, reset your password and take the tour
I4 – Get paid: PayPal and withdrawals
D6 – Follow your order: statuses and tracking