This article explains the features of the new LegalOn. For information on the current version’s product features, please refer to this page.
The Upload Failure History page in LegalOn allows you to view a list of files that failed to upload.
What you can view in the Upload failure history
Each entry displays the following information:
Upload date and time
File name
Uploaded by (User)
Failure reason
→ See [Common failure reasons] for more details on each error type.
How to retry uploading
If a file failed to upload:
First, confirm the file meets all conditions outlined in [Supported File Types for Upload].
Then, retry the upload using the appropriate method:
[Upload Files]
[Upload Finalized Contracts]
⚠️ You cannot retry the upload directly from the Upload failure history page.
⚠️ Notes
Upload failure records cannot be deleted.
Filtering or sorting the list is not supported.
How to view Upload failure history
Open the [Upload failure history] page from the LegalOn menu.
Review the list of failed uploads, including the reason for each failure.
Common failure reasons
Error message | Description |
Potential virus detected | The file was blocked due to a detected security threat. |
Unsupported file format | The file type is invalid or the extension does not match the file content. e.g., changing a |