The Upload Failure History page in LegalOn allows you to view a list of files that failed to upload.
What you can view in the Upload failure history
Each entry displays the following information:
Upload date and time
File name
Uploaded by (User)
Failure reason
→ See [Common failure reasons] for more details on each error type.
How to retry uploading
If a file failed to upload:
First, confirm the file meets all conditions outlined in [Supported File Types for Upload].
Then, retry the upload using the appropriate method:
[Upload Files]
[Upload Finalized Contracts]
⚠️ You cannot retry the upload directly from the Upload failure history page.
⚠️ Notes
Upload failure records cannot be deleted.
Filtering or sorting the list is not supported.
How to view Upload failure history
Open the [Upload failure history] page from the LegalOn menu.
Review the list of failed uploads, including the reason for each failure.
Common failure reasons
Error message | Description |
Potential virus detected | The file was blocked due to a detected security threat. |
Unsupported file format | The file type is invalid or the extension does not match the file content. e.g., changing a |