This article explains the features of the new LegalOn. For information on the current version’s product features, please refer to this page.
LegalOn supports uploading password-protected files. However, you must remove the password to access most key features.
Limitations of password-protected files
Unless the password is removed, the following features cannot be used:
File preview
Search for clauses
Online editor
Contract review / playbook review
File comparison
Text search within the file
Translation
To use these features, you must first remove the password.
Can I remove passwords inside LegalOn?
Yes — for supported file types and permissions, you can remove passwords directly within LegalOn.
✅ Supported file types:
Word:
.docx,.docPDF:
.pdfExcel:
.xlsx,.xlsPowerPoint:
.pptx,.ppt
✅ User access requirements:
Administrator
Editor
Contributor (only for files they personally uploaded)
✅ Other conditions:
Files must be under the following types:
Contracts (excluding finalized contracts)
My templates
Other files
Passwords must be up to 1024 characters
Feature is not supported for files in the [Finalized contracts] list (support planned in the future)
How to remove a password within LegalOn
Open the File detail page of the protected file.
Enter the file password when prompted.
Click [Remove protection].
→ A confirmation message will appear: “Password protection removed.”
💡 Info
Once removed, no further password entry is required.
All users in your tenant can now view the file and use applicable LegalOn features.
If password cannot be removed in LegalOn
If the file is not eligible for in-app password removal:
Open the file using its native application (e.g., Word or Acrobat).
Remove the password manually.
Save the file and re-upload it to LegalOn.
Add-in version (Word Plugin) support
Password-protected files cannot be used with the LegalOn Word Add-in.
🔓 To use such a file in the add-in:
Open it in Word.
Go to File → Info → Protect Document.
Remove the password before launching the add-in.