We understand that sometimes, you may need to take a step back from gaming. We're here to support you every step of the way, ensuring a responsible and satisfying experience.
Step 1: Set Your Limits 📌
Before taking any drastic steps, we invite you to explore our Responsible Gambling section, which you can find in Profile -> Settings. LEON gives you the tools to set limits on your playing sessions, putting you in control.
Step 2: Restrict Access ❌
Maybe you want to reduce temptation without completely closing your account? At your request, we can limit your access to parts of our platform, except for "Sportsbook", "Virtual Sports", and "eSports". Just reach out to our friendly customer support team, and we'll take care of your needs.
Step 3: Close Your Account 🔐
If you decide that closing your LEON account is the right step for you, we're here to make that process as seamless as possible. Here's what you need to do:
Withdraw Funds: Please ensure you withdraw any remaining funds from your account.
Send Your Request: Simply reach out to our dedicated support team via your preferred method, and we'll assist you promptly.
We value your experience with LEON, and our team is committed to assisting you in the most personal and professional manner. If you have any questions or need further support, don't hesitate to contact us. Your satisfaction is our priority, and we're here to ensure your peace of mind.