Contacting Support for Let's go Cloud
Check where you should address your question: Depending on your inquiry, you may need to contact different support teams.
Technical Questions and Issues
For technical questions or issues related to using Let's go Cloud, please reach out to the Jottacloud supportteam via email at support@jottacloud.com. Please note that support is provided in English and Norwegian only.
You can get help with:
Troubleshooting
Technical inquiries
Issues with file uploads, downloads, or synchronization
General questions about using the service
Billing and Subscription Inquiries
For billing and subscription inquiries, including questions about your account, payments, or changes to your subscription, please contact Let's go Cloud customer service directly at:
Dutch customers:
http://letsgomobile.com/nl/klantenservice
German customers:
Via email: mm.vertragsservice@mediamarkt.de or se.vertragsservice@saturn.de
Via telephone: 0221 – 22 243 333
They will be able to assist you with:
Billing issues
Subscription modifications or cancellations
Account-related questions