Every lender in the network is one the platform actively vets and curates, and we remove lenders who communicate poorly, offer bad terms, or create a bad broker experience. So a lender showing as a match has already cleared that bar. Online reviews can be noisy, especially for lenders that work with higher-risk or short-term products, so weigh them against the actual terms, commission, and fit shown in the lender profile. If you have a specific concern about a matched lender, ask the AI or reach out to us, and remember you are never obligated to submit to a match you are not comfortable with.
Should I be worried about a matched lender's bad online reviews, and is every lender legit?
How lenders are vetted and what to make of negative online reviews.
Written by Kaylan Pepin