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When I'm signed in I land on the dashboard or homepage instead of the intake form. Why?

Why signing in takes you to the dashboard and how to reach the intake form.

Written by Kaylan Pepin

This is expected, not a bug. The intake form and signup link are for your clients. You are already signed in as the broker, so clicking your own share link takes you to your dashboard rather than the client-facing form.

To preview what your client sees, open the link in a private or incognito window where you are not signed in, or send it to a test email address.

Click through the walkthrough above to see the client side of the portal, which is what the incognito window will show you.

If you want to fill out an application yourself on a client's behalf, do it from inside the deal rather than through the public intake link.


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