No matches usually means that, based on the data entered so far, none of the lenders on the platform fit this client's profile right now, which is actually useful information. First make sure the application is filled in enough to match accurately, since geography, industry, revenue, time in business, and funding purpose all drive the results. If it's complete and still shows nothing, ask Levr AI to explain why so you can see which criteria didn't line up, then have an honest conversation with your client about what could change, like stronger financials or more business history. You can also submit to your own external lenders if you believe there's a fit outside the marketplace. Reach out to the Levr team if you expected a match and want a second set of eyes.
My client's application is getting declined or showing no green lender matches. What's going on?
troubleshooting · NEW · Granola FAQ mining 2026-06-09
Written by Cohen Nagel