Regarding the kit's condition prior to installation:

The precut kits are not preshrunk. It is essential for customers to apply heat to shrink the film appropriately, especially for windows with curves.

On the topic of replacement patterns:

We do not provide replacements for patterns due to installation errors. Replacements are exclusively available for items that are defective or were damaged during transit. Should you receive a precut kit with any damages, we request that you provide photographs before proceeding with the installation.

Addressing concerns about incorrect patterns:

In the event that you receive an incorrect pattern for your vehicle, kindly ensure that you have provided us with the complete details of your vehicle. For verification purposes, please take full-length photographs of the film positioned against the vehicle and forward them to us, allowing our team to review and address the issue promptly.